Aladdins Gold Casino Privacy Policy

This Privacy Policy explains how we collect, use and protect personal information when you register, play or interact with Aladdins Gold. We are committed to safeguarding your privacy and describe below what data we collect, why we need it, how we store and share it, and the choices available to you as a UK customer.

Types of data we collect

We collect different categories of information to operate your account and provide our services. This includes personal data, technical data and transactional data.

Personal data

Personal data may include your full name, date of birth, postal address, email address, telephone number, proof of identity and payment or billing details. We obtain this information when you register, verify your account or contact customer support.

Technical data

Technical data covers device and connection information such as IP address, browser type and settings, device identifiers, operating system, and location data where you consent or where needed to provide the service. We also collect usage data about how you interact with the site and games.

Transactional data

Transactional data includes deposits, withdrawals, bet history, game activity, session times, and any correspondence relating to payments or disputes. We retain records necessary for account management, accounting and compliance with applicable obligations.

How we use your information

We use your data to create and manage your account, process payments, verify identity, prevent fraud, comply with legal and regulatory requirements, and provide customer support. We may also use aggregated or anonymised data for analytics, service improvement and to personalise your experience where appropriate. We only use data where we have a lawful basis to do so, such as performing the contract with you, meeting legal obligations, or our legitimate interests.

Data protection practices

We apply reasonable security measures to protect personal data from unauthorised access, loss or misuse. These measures include access controls, secure servers, encryption in transit and at rest where appropriate, and regular security reviews. Access to personal data is limited to staff and third parties who need it to perform services for us.

Cookies and tracking technologies

We use cookies and similar technologies to provide essential site functionality, measure site performance and deliver relevant content. Cookies fall into categories such as strictly necessary, performance, and marketing. You can manage cookie preferences through your browser settings or the cookie tool on our site. Third-party analytics providers may set their own cookies in accordance with their policies.

User rights

UK users have rights over their personal data, including the right to access, correct, restrict processing, object to processing, request deletion and obtain a portable copy of data where applicable. You may also withdraw consent for marketing communications at any time.

Access, correction and deletion

To exercise your rights, contact us at [email protected]. We may ask for proof of identity before actioning requests to protect your account. In some cases we must retain certain information for legal, regulatory or fraud prevention reasons even after account closure.

Information sharing and third parties

We share personal data with service providers that support our operations, such as payment processors, identity verification and fraud prevention firms, hosting and analytics providers. We also disclose information when required by law or to protect our rights. All third parties are contractually bound to protect your data.

Privacy policy updates

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date. Please review this policy periodically to stay informed about how we handle your personal information.